Universal Orchestrator

Governing AI agents, APIs and humans at scale

AI agents are moving from experiments into real business processes, across teams, vendors, and runtimes. The hard part is no longer “can the agent do it” but “can the enterprise coordinate it safely, compliantly, and repeatably.”

AI agents lose value if deployed in isolation; they must be anchored within explicit business processes that coordinate decisions, execution, and human oversight across applications.

- Gartner 2026

What is a Universal Orchestrator (UO)

A universal orchestrator is a collection of capabilities that orchestrates and governs multivendor AI agents, bots, and human activities within a business process workflow, without tightly coupling existing tools or forcing platform consolidation.

Why UO Matters Now

As agent sprawl increases, enterprises risk building brittle “agent monoliths” if they hard code agent logic into apps and tools. A universal orchestrator helps decouple orchestration from execution so teams can evolve models, agents, and vendors without rearchitecting end to end processes.

Gartner, Universal Orchestrator — Governing AI Agents, Bots, and Humans at Scale, By Saikat Ray, Adam Briggs, 4 February 2026

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Orkes.

Universal Orchestrator

What is a Universal Orchestrator (UO)

Why UO Matters Now

Additional Resources

MCP Workbench: A Protocol Debugger for Tool-Using Agents

Technical Guide: Orchestrating Your LangChain Agents for Production with Orkes Conductor

Build an AI-Powered Loan Risk Assessment Workflow (with Sub-Workflows + Human Review)

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