Telecommunication Use Cases

Build reliable systems and achieve ease of maintenance through streamlined operations, simplified updates, and proactive monitoring with Orkes’ workflow orchestration platform powered by the battle-tested Conductor engine.

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Telecommunications related abstract illustrative workflows

Support network innovations with best in class workflow orchestration

Automate complex network management

Automate network provisioning, configuration, and monitoring tasks, reducing manual errors and ensuring consistent application of policies.

Streamline service delivery and activation

Coordinate and automate the end-to-end service delivery process, ensuring smooth and timely service activation. Streamline order processing, validation, provisioning, and testing.

Revolutionize your customer support

Build custom workflows such as ticket routing, escalation, and resolution to improve response times, ensure consistent service levels, and enhance the overall customer experience.

Streamline service delivery and activation icon

Build and manage workflows with ease

Visual Workflow Editor

Visually map out complex workflows with drag and drop definitions or write your own code. Span your business logic across microservices in different languages, frameworks and clouds.

Workflow versioning

Safely test changes by doing canary testing in production or A/B testing across multiple versions before rolling out. A version can also be deleted, effectively allowing for "rollback" if required.

Wait Tasks

Bring durability to your workflows with the ability to wait at any point within the execution. Wait tasks can wait for seconds, days, years, and more.

Event Tasks

Trigger events from your workflows to interface and share data from your execution with external systems like Kafka Topics.

Scheduler

Execute workflows at a prescribed cadence (e.g. once every 10 seconds, once a month, at 4pm every day) without the need for an external cron job.

Minimize downtime and maximize reliability

Tools for debugging

View a chronological representation of workflow events, enabling better understanding, monitoring, and analysis of workflow processes from start to finish. Debug in minutes not days.

Role Based Access Control

Package and reuse common workflows, tasks, integrations and more across your teams with Role Based Access Control. Assign granular permissions to User Groups and/or client or worker Applications, and safely store sensitive information with built-in secrets storage.

Automatic retries

Handle task failures by automatically retrying tasks based on configurable parameters. Enhance workflow reliability and ensure that transient errors or temporary issues do not lead to complete workflow failures.

Secure workflows, RBAC and troubleshooting

Scale without compromise

High task throughput

Run 1000’s of tasks per second with high performance cluster configurations to achieve massive scalability without worrying about reliability or performance degradation.

Multi-region support with auto-failover

Stay up and running even in the event of an entire cloud region or data center failing.

Cluster expansion

Pick and choose from multiple cluster types to align with your usage needs and growth. and easily expand to accommodate high levels of growth with non-shared address space clusters.

Futureproof your network management with workflow orchestration